
It is important that you change your vacuum cleaner filters and bags on a regular basis to ensure your vacuum cleaner or carpet washer performs to its optimum. We recommend that you change vacuum filters every 12 months vacuum bags when they are full.
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Frequently Asked Questions
Multifunction

My machine isn't picking up?

There are a couple of possible reasons for this: -
1) The Central HEPA filter may have come dislodged from the middle of the dust container. Check that the filter is correctly positioned.
2) Your filter may need to be cleaned or replaced. Remove the central HEPA filter and shake over a dustbin, if there are larger pieces of dirt/debris that will not come off the filter use the dusting brush to remove them. If you have had your machine 12 months or longer we recommend that you replace your filter.
3) There may be a blockage in the hose. Using a broom handle push it gently through the hose.
1) The Central HEPA filter may have come dislodged from the middle of the dust container. Check that the filter is correctly positioned.
2) Your filter may need to be cleaned or replaced. Remove the central HEPA filter and shake over a dustbin, if there are larger pieces of dirt/debris that will not come off the filter use the dusting brush to remove them. If you have had your machine 12 months or longer we recommend that you replace your filter.
3) There may be a blockage in the hose. Using a broom handle push it gently through the hose.

How can I keep my 6131 BLS in good shape?

Frequently remove the outer sponge from the filter, and wash. Allow to dry before replacing.
When loss of performance is noticed, remove the HEPA Cartride filter and wash. Allow to dry thoroughly before replacing.
Please see our self help videos for help changing your machine from dry vacuuming to washing or washing to dry vacuuming.
When loss of performance is noticed, remove the HEPA Cartride filter and wash. Allow to dry thoroughly before replacing.
Please see our self help videos for help changing your machine from dry vacuuming to washing or washing to dry vacuuming.

How do I convert my multifunction cleaner from washing to dry vacuuming carpets?

Once you have washed your carpets converting your machine back to be ready for dry vacuuming couldn't be easier. Click here and see just how easy it is.
All the parts you need to make this change are included when you purchase your multi function cleaner.
These instructions are suitable for the following machines 6131, 6131bls, 6135 Car Vax, 6151sx, and 6155 Family Vax.
All the parts you need to make this change are included when you purchase your multi function cleaner.
These instructions are suitable for the following machines 6131, 6131bls, 6135 Car Vax, 6151sx, and 6155 Family Vax.

How do I convert my multifunction cleaner from dry vacuuming to washing carpets?

Getting your multi function machine ready to wash carpets is quick and simple to do. Click here and see just how easy it is.
All the parts you need to make this change are included when you purchase your multi function cleaner.
These instructions are suitable for the following machines 6131, 6131bls, 6135 Car Vax, 6151sx, and 6155 Family Vax
All the parts you need to make this change are included when you purchase your multi function cleaner.
These instructions are suitable for the following machines 6131, 6131bls, 6135 Car Vax, 6151sx, and 6155 Family Vax