Contact Us

Choose a category to find the help you need

Solve your problems with our online support

Regularly maintaining the performance of your machine is easy and most problems are quick to resolve.

Email

If you'd like to email us, we need to capture some key information first to help us complete your request. Please fill out our contact form and we will be in touch as soon as possible.

Live chat

Use that chat button in the bottom right of your screen to chat with the Vax automated assistant.

Phone

Vax UK Customer Service Line:
0330 026 8455

Vax IE Customer Service Line:
1800 928 308

Monday - Friday
9:00am - 4:00pm

Social Media

@vaxsupport

@vaxcleanhome

@VaxVacuums

Please remember to include the model number of your machine.